The New York State Veterans' Home at St. Albans is a healthcare facility owned and operated by the New York State Department of Health for Veterans' and their dependents. We are located in Jamaica NY, about 13 miles from New York City. We are a 250-bed facility and have been serving the Veterans' and their dependents of the New York City region since 1993.
About Us
The New York State Veterans Home at St. Albans is a 250-bed facility located on the beautiful tree-lined campus of the Veterans Administration Primary and Extended Care Center in the St. Albans Section of Queens County - New York City.
Admissions
The Admissions Department is responsible for the overseeing of the admissions process. They are available to give personal tours of the facility, and meet with you to discuss any questions you may have regarding admissions.
View: Admissions Policy
Download: Application for Admission
Social Services
Upon admission, the unit social worker will greet you and your loved one at the door and will assist you in getting acquainted with the unit, staff and facility. Social workers are available to meet with you Monday through Friday, 8:00 AM until 4:00PM, and are available evenings or weekends when necessary.
The social workers acts as liaison, resident advocate, or moderator for you or your loved one regarding individual issues or other departments to ensure that your personal, social and emotional needs are being met. Your social worker continually monitors for changes in mood, behavior and cognition. When appropriate the social worker will meet with you and/or your loved one to devise interventions to address your needs which could include but is not limited to; adjustment to long term care, grief counseling, support groups, and discharge planning where appropriate. The Social Services department consists of three social workers including a registered and certified social worker.
Medicaid / Medicare
Medicaid is a program for New Yorker's who can not afford to pay for medical care. You may be covered by Medicaid if:
- You have high medical bills
- You receive Supplemental Security Income (SSI)
- You meet certain income, resource, age, or disability requirements.
For more information about what Medicaid is and if it is right for you, please visit The New York State Department of Health website.
Medicare
The New York State Veterans' Home is a Nursing Facility that specializes in skilled care. The facility staff provides skilled nursing care within these categories of rehabilitation services Physical Therapy, Occupational Therapy, and Speech Therapy. For more information and websites that may be helpful to you, please visit Medicare Coverage in a Skilled Nursing Facility.
Human Resources
We, the staff of the New York State Veterans' Home at St. Albans have been given a great opportunity to serve those who have served us in the armed forces of the United States of America. The Human Resources Management Office works with each Department to pick the very best candidate for the specific opening that we are trying to fill. The Human Resource Department continues to support supervisors and staff alike throughout the working life of each employee. Some of those activities include providing guidance, direction, and assistance in the execution of various personnel activities.
Employment Application (PDF)
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Facilties and Grounds
Our campus is a special community providing needed services, and companionship for veterans and dependents. It's physically attractive grounds and accommodations, combined with a sincere atmosphere of caring, makes life at the Veterans' Home pleasant, enjoyable, secure and comfortable.
Our main floor serves as the hub for all our central services. These services include Gift Shop, Library, Clinic, Rehabilitation Services, Veteran Lounge, Café, Meditation Room, Barber/Beauty Shop, Multi-purpose Activity Room and a Climate Controlled Atrium.
Business Office / Financial Services
The Business Office at The New York State Veterans' Home at St. Albans takes care of billing, purchasing, resident accounts, Medicaid/Medicare, and resident mail.
Resident Accounts
Residents may establish an individual interest bearing account through the Veterans' Home Residents Accounts office. You may deposit funds into this account to pay for personal items or services such as the Barber/Beauty Shop, Gift Shop, Cable TV, or Telephone. A statement is automatically provided to you or your designated representative quarterly or upon request. Banking hours are Monday, Wednesday and Friday 2:00 PM to 3:00 PM, or upon request.
Medicaid/Medicare
For general information please visit the Medicaid/Medicare page.
Purchasing
The Veterans' Home at St. Albans is required to follow all procurement regulations of the State of New York. For more information on doing business with the State of New York, please visit the WebPages of the Office of General Services.
Resident Mail
Mail is delivered to the Veterans' Home business Office Monday through Friday. Resident's personal mail is sorted and delivered to their room by the staff on the unit. Residents may choose to have the Business Office staff open and manage their business mail, such as insurance, physician, or hospital bills. We will only do this with your express written permission, which can be revoked at any time. You may also wish to handle these items yourself. Fell free to visit us for assistance at ay time. We would be happy to help you.
For More Information:
- David Shafer, Fiscal Administrator - 718-990-0359
- Jennylind Hudson, Medicaid - 718-990-0483
- John Leahy, Finance Officer (Central Billing) - 607-843-3183
Our Services
We provide skilled nursing care to Veterans' and their dependants. We also offer a range of medical, vision, and dental services. Our activities department provides recreational programs for our residents to enjoy. The Food and Nutritional Services department is responsible for the healthy diet of each resident. Teamwork is promoted through each department to ensure a maximum quality of life for our residents.
Resident Rooms
Each of the Home's residential units houses people in single or double rooms with a bathroom. Each room also has a private wardrobe, individually controlled heat and air conditioning, TV and telephone hook ups. For health and safety reasons, smoking is not permitted in resident rooms or most other areas of the facility. designated smoking areas (indoors and outdoors) are provided.
Two units have been designed as specialized units. Our 15-bed sub-acute unit is available for residents who require higher levels of skilled nursing and medical care. A 35-bed Dementia unit is designed to assist residents with Alzheimer's disease and other related dementias. An added security system and unique recreational programming is in place to preserve the quality of those residents living on this unit.
Residents with special needs receive all of the general long-term care services as well as the special services they require.
Medical Services
The New York State Veterans' Home Medical Services include the operation and supervision of the onsite Clinic, Admissions, Pharmacy, Medical Records, and Discharge Planning.
The clinic consists of the attending physicians (including the Medical Director), Dentist, Podiatrist, Ophthalmologist, Physician's Assistan, and the Support Staff.
Skilled Nursing Care
The Nursing Department at the New York State Veterans' Home provides skilled nursing care on 7 units ranging in size from 15 beds to 40 beds per unit including the Sub Acute Unit and the Dementia Unit.
The Department consists of over 200 employees including:
- Registered Nurses
- Licensed Practical Nurses
- Certified Nursing Assistants
- Secretaries, Ward Clerks
Our Nursing Department employees range from brand new graduates of Certified Nursing Assistant Schools to seasoned employees with over 20 years of experience. We provide educational opportunities for our employees through onsite sessions and by having the flexibility to attend classes elsewhere.
Food and Nutritional Services
The Food and Nutritional Services Department at the New York State Veterans' Home at St. Albans provides nutritional meals to all the residents of the Home.
Dining areas on each unit afford residents, a smaller home-like eating area while under the care of our Nursing staff or if they choose a quiet meal can be provided. The residents benefit from our state of the art "Heat On Demand" tray system that assures hot, nutritious meals for each resident.
All residents receive not only the meal plan prescribed for them by our Medical Staff, but snacks throughout the day. Every effort is made to meet the personal wisher of our residents at meals and at snack time. The facility's resident menu is a four week cycle menu that affords each resident a minimum of two choices per meal but can be up to, six choices per meal. This is in addition to any personal food preference a resident may have. Residents are encouraged to participate in the facility's menu planning at the monthly meeting of the Food Committee, which is open to all residents of the Home.
The Medical Nutritional Care of our residents in handled by a full time team of two Registered Dieticians and three Diet Technicians. The clinical staff is available to discuss meal preferences with residents and family members. The team works closely with the Medical Staff, the Speech and Language Pathologist and the Nursing Staff to provide a dietary regime that maintains or improves the nutritional health of our residents. Residents requiring tube feedings and mechanically altered diets as well as those able to tolerate a regular diet are all closely monitored by the clinical nutrition staff.
Rehabilitation Services
The New York State Veterans' Home boasts of a fully equipped Rehabilitation Department ready to meet your short and long term needs. The professional staff of therapists work closely as a team to help people achieve their maximum potential.
The Physical Therapists develop a plan to improve the person's movement and function. New equipment recently purchased at the Veterans' Home consists of Kinetron, Access Weight Trainer, Ultrasound, Electric Muscle Stimulation, Fluidotherapy, and Whirlpool treatments. The Physical Therapists frequently work with individuals who have had strokes, fractures, joint replacement, and arthritis, to name a few.
Occupational Therapists work closely with people to increase their activities of daily living and independent function. Activities may range from dressing and self care to food preparation. Treatments for these skills bridge the gap between nursing home placement and successful return to the community.
The Speech Therapist works closely to improve communication skills and dysphagia.
All therapists are part of an interdisciplinary team that helps the resident achieve his or her goals.
Frequently Asked Questions (FAQ)
Q: Who is eligible for Admission to the Home?
A: Please contact our Admissions Department for information regarding admission to the Home.
Q: How many residents currently live in the Home?
A: The NYS Veterans' Home is a 250 bed facility.
Q: Who would I speak with regarding employment opportunities?
A: You can reach our Human Resources office by calling (718) 990-0300 or (718) 481-6994. A downloadable PDF format Employment Application and E-mail is also available on the Human Resources page.
Q: What are normal visiting hours?
A: Normal visiting hours are from 8:00am to 8:00pm. However, special arrangements can be made. This is especially true for emergencies and out of town visitors.
Q: Can I bring in my pet to visit?
A: Yes, domestic pets are welcome at The Home.
Q: Where are you located and how do I get there?
A: We are located in Jamaica NY, about 13 miles from New York 11437