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EMS Agency FTO Survey
Which region do you primarily work?
Adirondack Appalachian Region (Counties: Delaware, Fulton, Hamilton, Montgomery, Otsego, Schoharie)
Big Lakes Region (Counties: Genesee, Niagara, Orleans)
Central New York Region (Counties: Cayuga, Cortland, Onondaga, Oswego, Tompkins)
Finger Lakes Region (Counties: Ontario, Seneca, Wayne, Yates)
Hudson-Mohawk Region (Counties: Albany, Columbia, Greene, Rensselaer, Saratoga, Schenectady)
Hudson Valley Region (Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster)
Mid State Region (Counties: Herkimer, Madison, Oneida)
Monroe-Livingston Region (Counties: Livingston, Monroe)
Mountain Lakes Region (Counties: Clinton, Essex, Franklin, Warren, Washington)
Nassau Region (County: Nassau)
New York City Region (Counties: Bronx, Kings, New York, Queens, Richmond)
North Country Region (Counties: Jefferson, Lewis, St. Lawrence)
Southern Tier Region (Counties: Chemung, Schuyler, Steuben)
Southwestern Region (Counties: Allegany, Cattaraugus, Chautauqua)
Suffolk Region (County: Suffolk)
Susquehanna Region (Counties: Broome, Chenango, Tioga)
Westchester Region (County: Westchester)
Wyoming-Erie Region (Counties: Erie, Wyoming)
What is your service’s level of care?
BLS First Response
BLS Ambulance
ALS First Response
ALS Ambulance
What is your service’s staffing type?
Career Only
Volunteer Only
Hybrid (Career & Volunteer)
How many EMS calls does your agency respond to annually?
Less than 100
101-500
501-1,000
1001-5,000
5,001-10,000
10,001-50,000
50,001-100,000
100,000-500,000
500,000+
Which best describes the total staffing of your agency?
25 or less members/employees
50 or less members/employees
100 or less members/employees
More than 100 members/employees
How many EMS providers does your agency have?
25 or less members/employees
50 or less members/employees
100 or less members/employees
More than 100 members/employees
On average, how many new providers, trainees, and students does your agency train on an annual basis?
<5
5 - 10
10 - 15
15 - 20
>20
Who is primarily responsible for field training at your agency?
Field Training Officers
Any provider that has been “cleared” to operate independently
Only providers that have been approved to train others by the agency
Any provider that has been with the agency for a set period of time
Other…
Enter other…
Do those responsible for training receive additional compensation for serving in that role?
Yes, they receive a pay increase or stipend
Yes, they receive other financial incentives (e.g., bonuses, overtime, etc.)
No, they do not receive additional compensation
No, we are a volunteer based agency
Other…
Enter other…
Does your service have an established FTO program? An “established FTO program” is defined as “A structured and consistently implemented Field Training Officer (FTO) program that includes clearly defined roles and responsibilities, formal FTO training, standardized evaluation tools, and a documented process for onboarding and assessing new or transitioning providers.”
Yes
No
How are FTOs trained by your agency?
Internal Training Program
Third-Party Training
County/Regional Training Program
Other…
Enter other…
What methods are used to evaluate FTO performance?
Trainee/Student Evaluation or Anonymous Surveys
Supervisor Ride-Alongs
Peer-Reviews
Other…
Enter other…
Does your agency provide continuing education or refresher training for FTOs after their initial certification?
Yes, regularly (e.g., annually or semi-annually)
Yes, but only occasionally or as needed
No, continuing education is provided but it is not required
No, continuing education is not provided or required
For which demographic are your FTOs primarily utilized?
Trainees (Volunteer)
New Employees with no field experience
New Employees who are Experienced Providers
EMT/AEMT Students
Paramedic Students
Other…
Enter other…
Do you have separate designations for providers who are preceptors for students and/or FTO’s?
Yes
No
Do you think your FTO program has an impact on retention?
What are the most significant challenges your agency faces in maintaining an effective FTO program? (Select all that apply)
Difficulty recruiting or retaining qualified FTOs
Inconsistent training standards or documentation
Lack of time or resources to support FTOs
Limited supervisor support or oversight
Trainee performance or preparedness issues
Budgeting or funding limitations
Resistance to program changes or updates
Other…
Enter other…
Do you use standardized forms for assessment of trainee performance?
Yes
Yes, inconsistently
No
Which best describes the methods used to assess trainee performance?
Standardized, objective performance assessment forms
Standardized subjective assessment forms
Standardized skill assessments
Standardized scenario based assessments
Other…
Enter other…
Do you believe your FTO program enhances the quality of providers at your agency?
Yes, it is very beneficial
Yes, it is somewhat beneficial but could use some revision
No, it is not very beneficial and it could be improved
No, it is not beneficial
What support or resources would be beneficial to your agency's FTO program? (Select all that apply)
Training materials
Standardized evaluation forms for both FTO’s and trainees
A shared or regional FTO program to participate in
Guidance on the development and implementation of the program
Trainee performance or preparedness issues
None of the above
Other…
Enter other…
Any additional comments or suggestions regarding FTO programs?
In the past, did your agency have an established FTO program that was discontinued?
Yes
No
Not Sure
What challenges have prevented your agency from developing or maintaining an established FTO program?
Time constraints for staff
Lack of Education
Limited resources or funding
Lack of standardized curriculum
Variability in staff experience/quality
Lack of enthusiasm in the program
Other…
Enter other…
Do you think your agency would benefit from having an established FTO program?
Yes
No
Do you think providers at your agency would be interested in participating in an FTO program?
Yes, everyone would
Yes, most would
No, but some would
No, nobody would
What support or resources would be beneficial to your agency in developing an FTO program? (Select all that apply)
A shared or regional FTO program to participate in
Standardized evaluation forms for both FTO’s and trainees
Guidance on the development and implementation of the program
Training materials
None of the above
Other…
Enter other…
Any additional comments or suggestions regarding FTO programs?
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